DNS Record
Mandatory Records
Record Type
Host
Points to
A (Host)
@
Your account's IP address (Shared Hosting/Server)
A (Host)
Your account's IP address (Shared Hosting/Server)
CNAME
www
@
MX (Mail Exchanger)
@
mail.[your domain name], for example mail.coolexample.com
NOTE: Use MX Priority 0
Warning: You must delete any other MX (Mail Exchanger) entries in the DNS zone file for your email to work. The MX entry listed above should be the only MX entry.
If you have your cPanel site set up on a subdomain (e.g. cpanel.coolexample.com), replace each instance of "@" with your subdomain and use the domain name including the subdomain in the MX record.
Optional Records
You do not need to add all of these records to your zone file, but doing so will make certain functions work, such as Autodiscovery through Outlook.
Record Type
Host
Points to/Value
A (Host)
admin
Your account's IP address (Shared Hosting/Server)
CNAME
autoconfig
@
CNAME
autoconfig.admin
@
CNAME
autodiscover
@
CNAME
autodiscover.admin
@
CNAME
cpanel
@
CNAME
ftp
@
CNAME
webdisk
@
CNAME
webdisk.admin
@
CNAME
webmail
@
CNAME
whm
@
CNAME
www.admin
@
TXT
@
v=spf1 a mx ptr include:secureserver.net -all
NOTE: This record applies only to cPanel shared hosting accounts.
TXT
admin
v=spf1 a mx ptr include:secureserver.net -all
NOTE: This record applies only to cPanel shared hosting accounts.
Note: Only use the TXT records listed above if your domain is using cPanel email. If you have these TXT records, and you use another email provider with your domain, you may have problems sending email.
Record Type
Service
Protocol
Name
Priority
Weight
Port
Target
SRV
_autodiscover
_tcp
@
0
0
443
cpanelemaildiscovery.cpanel.net
SRV
_autodiscover
_tcp
admin
0
0
443
cpanelemaildiscovery.cpanel.net
You can also remove the following DNS entries:
CNAME Records
imap
pop
smtp
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